FAQ

All orders are processed and shipped within 24–48 hours after payment confirmation. You'll be notified once your order is dispatched.

After dispatch, we will send you a tracking link via email and WhatsApp for real-time updates.

We offer FREE shipping for all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal COD fee may apply.

Delivery typically takes 4–7 business days, depending on your location and courier availability.

Changes or cancellations are possible within 6 hours of placing the order. Please contact us immediately at quantamstore12@gmail.com or WhatsApp us at 8100608011.

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

Absolutely! Our store is SSL secured, ensuring that all your personal and payment information remains completely safe.

Yes, we offer Cash on Delivery (COD) service across India with a minimal COD charge.

Yes, your invoice will be automatically emailed to you after order confirmation.

We offer a 7-day easy return policy only for products that are defective, damaged, or incorrect. To initiate a return, please email us at returnrequest11@gmail.com with your order details.

To initiate a return, email us at returnrequest11@gmail.com within 7 days of delivery. Share your order ID and clear photos of the product if damaged/defective.

Refunds are processed within 5–7 working days after the returned product is received and inspected at our warehouse.

Yes, exchanges are available for defective, wrong, or size-related issues. Please contact our support team for assistance.

If the product page shows "In Stock," it is available for immediate order. Out-of-stock items will show "Sold Out."

Some products may come with a manufacturer warranty. Please check the product description for warranty details.

Yes! We ensure that every product listed on Quantamstore is authentic, premium quality, and carefully quality-checked before shipping.

Of course! Simply email us at quantamstore12@gmail.com or WhatsApp us at 8100608011.

No, you can place an order as a guest. However, creating an account makes it easier to track orders and manage your preferences.

Click "Forgot Password" on the login page, and you'll receive an email with instructions to reset it.

If your order hasn't been shipped yet, please email us immediately at quantamstore12@gmail.com to update your address.

Email: quantamstore12@gmail.com
WhatsApp: 8100608011
We respond within 12 hours, Monday to Saturday (10:00 AM – 7:00 PM IST).

After your order is delivered, you will receive a review link via email and WhatsApp. We would love to hear your feedback!